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Stock Orders |
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Purchase Orders:
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Written purchase orders or confirmations are requested for all
new orders and changes. |
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Item Numbers: |
Please specify the Lockwood item number when ordering pans. |
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Back Orders: |
Items not in inventory will be automatically back ordered unless
otherwise advised by purchaser. |
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Lead-Time: |
Subject to stock availability, please allow up to three (3) working days after
acceptance of order
for the order to ship. Remember to allow
sufficient transit time.
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Terms: |
Net 30 Days for customers with established credit. Canadian Funds
unless otherwise
specified.
Major credit cards are accepted for
advance payments. |
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Minimum Order: |
A minimum charge of $15.00 will be added to any order with an invoice
value less than $200.00
before freight and taxes. |
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Returns: |
Stock product purchased within the last year may only be returned with a
Lockwood Return
Authorization Number. Merchandise must be returned
unused and in saleable condition. |
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Freight: |
Freight
costs must be paid by the customer. Returned merchandise
is subject to a minimum 30%
restocking charge. No returns
on custom products.
Prices are F.O.B. Brantford, Ontario.
Canadian shipments will be shipped freight collect. Third
party billing or Prepaid and Charge is available upon request.
Buyer routing will be honoured
when requested on purchase
order or letterhead. |
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Damaged Goods: |
Loss and/or damage claims against the carrier are the responsibility of the
consignee
and/or
buyer. In either case, the consignee is obligated to inspect
each shipment on delivery.
Any
shortage or damage must be noted on
delivery receipt and signed by consignee and the
delivering driver.
Consignee must notify delivering terminal and request immediate
inspection.
If
damage is concealed, the consignee must notify delivering terminal within
15
days of delivery
and request an inspection. Original packaging and
contents must be
preserved for the
inspection. All claims must be filed
promptly. Claims for which Lockwood
is responsible, such
as defective
materials, workmanship, or structural defects must be
made within 10
days of
receipt of goods. Written authorization must be obtained from
Lockwood prior to returning
goods. |
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International Orders: |
All international orders are sold FOB Brantford, with freight and taxes (where
applicable) extra.
Terms are payment in advance for goods and freight (cheque,
credit card or wire transfer)
unless other terms are established in advance.
Wire Transfer information is available upon
request. |
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Sample Request: |
Stock item samples will be provided at standard selling prices. Unused
samples
may be
returned to Lockwood at the customer's expense,
without being subject
to the restocking fee. |
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Specifications: |
All weights and measurements listed are approximate and can
change without notice. |
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Changes: |
Prices and terms subject to change without notice. |
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Custom Orders: |
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Minimum Order:
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A minimum order requirement of 250 pans or pan sets is applicable. |
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Tooling: |
Custom orders are subject to tooling charges where applicable. |
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Design Approval: |
Customer sign off is required prior to commencement of manufacturing process. |
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Over/Under Policy: |
We reserve the right to furnish +/- 5% of the quantity for order quantities of 500
pans or more,
and +/- 10% for orders less than 500 pans. |
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Lead Times: |
Lead times are subject to production workload at time of order. |
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